Five kinds of trip

You stay in your own chair for the whole trip.

Our vans are ramp-equipped, so there is no lifting and no transferring into a car seat unless you want to. The chair is secured at four points, and the passenger wears a separate lap and shoulder belt. Those are two different things and both are needed, which is worth knowing when you compare us with anyone else. Manual chairs, power chairs and scooters all travel.

For anyone who can walk a short distance with a steady arm to hold.

The driver comes to the door, offers an arm, and walks with you to the vehicle and back again at the other end. Walkers, canes and folded chairs travel with you. If someone needs more help than an arm on a particular day, that is fine. Tell us when you book and we will send the ramp van instead.

Three times a week, every week, without booking it every week.

Dialysis is the trip that most exposes a transport company, because patients often finish light-headed and cannot stand around waiting for a ride that has not been dispatched yet. We set recurring trips up once as a standing order, so the ride is already on the schedule, and the return leg is planned around the fact that treatment does not end at a predictable minute.

When the bed is needed and the ride has to happen today.

Discharges slip. The paperwork clears late, the pharmacy takes an hour, and the ride booked for two is no longer the right ride. We would rather you called us when a discharge is likely than when it is confirmed, and we will hold the slot rather than make you start again.

Specialist appointments and family moves beyond the Front Range.

Some appointments are not in Colorado, and some families need a relative moved closer to them. These are quoted individually, because distance, overnight stops and the amount of help needed all change the number. Call and describe the trip and we will give you a figure.